031 832 9700 / 031 832 9799 info@capitalsurgical.co.za

SWITCHBOARD OPERATOR

JOB TITLE: SWITCHBOARD OPERATOR
PURPOSE OF THE JOB
To operate communication systems such as the switchboard, telephone and intercom.

KEY PERFORMANCE AREAS
• Answering of incoming calls, providing information, transferring calls and taking messages
• Route calls and emergency calls appropriately
• Relay and route written and verbal messages
• Monitor alarm system in order to ensure secure conditions are maintained

REQUIREMENTS FOR THE POSITION
• Must have good communication skills
• Must have good interpersonal skills with clients and patients
• Cope well under pressure
• Ability to act calmly and quickly in emergencies

QUALIFICATION
• Matric
• Computer literate

EXPERIENCE PREFERRED
• Experience working in a hospital environment
• Experience working as a switchboard operator

Interested applicants who meet the above criteria are requested to e-mail a detailed CV to
kashnee.singh@capitalsurgical.co.za

Subject Title: Switchboard Operator
Closing Date: 14th February 2019

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