What you need to know
Fees for Medical Aid patients are charged in accordance with the scale of benefits and, where possible, will be submitted directly to the Medical Aid Scheme for payment.
Please note that services rendered by your Anaesthetist, Pathologist, Radiologist and Haematologist or other specialists are not included in the hospital bill and will be invoiced separately by the practice concerned.
Medical Aid schemes differ in payment restrictions and benefits. Please verify these with your Medical Aid scheme prior to admission as the hospital cannot accept responsibility for charges levied which fall outside of your scale of benefits. Please note that the hospital cannot intervene on your behalf and all queries concerning benefits covered should be addressed directly to the Medical Aid company and/or medical practitioner involved.
If you receive payment for your hospitalisation directly from your Medical Aid, please contact our Accounts Department to arrange payment of your hospital account. We accept bank guaranteed cheques, credit cards and travellers’ cheques.
Patient Services Manager
Jerusha Nayager – 031 8329700
During your hospital stay the case manager will be the liaison person between you, the hospital and your medical aid scheme. On discharge please check with the Sister in Charge and the Billings Clerk that your discharge has been finalised. If medication has been prescribed for you to take home, this will be sent to the ward for you prior to your discharge.