• info@capitalsurgical.co.za
  • 031 832 9700 / 031 832 9799




Dear Customer,




This Privacy Policy applies to Capital Hospital in respect of processes of personal information in respect of, including its clients, patients, 3rd parties and website visitors (“you”). Capital Hospital is committed to protecting the confidentiality and privacy of the personal information it processes. This Privacy Policy explains how we process and protect your personal information. As a South African registered Company, all our data processing activities are primarily regulated by the Protection of Personal Information Act, No. 4 of 2013 (“POPIA”), as amended from time to time. For the purposes of this Privacy Policy, the terms “personal information” and “process”, are as defined in POPIA.


The Protection of Personal Information Act (POPIA) has come into effect with a compliance due date of 1 July 2021. POPIA is the comprehensive data protection legislation that obliges organisations to apply specific data protection principles and conditions when processing, storing and disposing of personal information. We have been continuously and actively working to address this and update systems, policies and processes where required.



  • Personal information is key information that can identify an individual when used alone or with other relevant data. POPIA describes personal information as information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to:
    • information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person.
    • information relating to the education or the medical, financial, criminal or employment history of the person.
    • any identifying number, symbol, e-mail or physical addresses, telephone number, location information, online identifier or other particular assignment to the person; and the biometric information, personal opinions, views or preferences of the person


  • POPIA places a legal obligation on all organisations to deal with customer information with far more diligence than ever before. Business systems and processes have become increasingly complex and the volumes of personal information increase daily. This intensified the need to reduce the risk of personal information being compromised, misused and stolen. This includes how and why information is collected, how it is processed, shared, stored, retained and disposed of, as well as access to this information. POPIA provides the legal framework and requirements for treating personal information and also deals with your constitutional right to privacy and the right to access information.

Capital Hospital undertakes to abide by the Compliance Regulator at all times as per the Protection of Personal Information Act, No. 4 of 2013. Should you require any further clarification please contact the Information Officer of Capital Hospital on (031)8329700 or email info@capitalsurgical.co.za